Had a lawn tractor for repair.They were fast and helpful.
It's fun going in on leisure days. Fun browsing the equipment, Alan is a good management team member, reliable company & equipment and no worries to date with them over 10 years. Stop in on a free day & enjoy the product lines. I bring pumpkin bread at the holidays. Everyone works long days & has hopes for their Christmas or Thanksgiving. Be part of the Hope team, share & support America's companies & employees. Visit. You won't have wasted your hour.
I have a John Deere / Saber 1338. To my knowledge i have had it for quite sometime. But as things get older thru proper use they tend to have needs. So i researched and found this place. As I walked in the door i was greeted by everyone working there. That gave me the warm and welcomed feeling that i was among professionals. As i conducted my parts request and numerous questions. I was very impressed with the customer service, patience, and knowledge of the employees. Having an aging riding mower expect to have setbacks. But this crew, at this location. can have your machine up and running with a day or 2. No one wants the headaches of dealing with corporate rules and time lines. But this place gives you a mom and pop feel. As if your one of the family. Thank you for how you do the things you do.
Took my John Deere riding mower in for a complete service one day and ask that they check everything (tires, oil, blades, level the cutting deck, engine & power train, and brakes).
Don't go to James River unless you're rich and just want to waste your money. Better yet, get a bumb off the street to do it. At least then your money can help someone.
Several years ago had the JD Chester location pretty much tune up everything on my JD Sabre 20/48. They were pricey but did a lot and did a great job. This tractor is a beast. I do maintain it well. On more then one occasion I have had a service type question. Without exception the service guy or parts guy was awesome...knowledgeable, helpful, not pushy. They were just plain good guys trying to help me out. I just called about a starter as a matter of fact. This locations service and knowledge is incredible. I would recommend them anytime.
They charged me $283. Which also included cleaning. When I got home, a belt fell off. While putting it back on, I found that the guards on the pulleys were packed with dirt and grass... So much for cleaning. While cutting, I noticed one side was cutting a full inch lower than the other... So much for leveling the deck. The following week, the brakes went out. Just what am I paying for?
James River Equipment is a US Hardware Store based in Chester, Virginia. James River Equipment is located at 1711 E Hundred Rd, Chester, VA 23836, USA.
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