I received a call at 5:21pm that my rental for the next day (which was scheduled 6wks in advance) was not going to happen and to call customer service to find another one. As a customer service specialist I would have been proactive enough to call around for the customer. It is already stressful enough trying to move and then this. Plus it doesn't help when you are a nurse and have taken off work. Now I have to wait for a District Manager to call me back which can be up to 2hrs. This is beyond last minute. Updated....never received a return call from the District Manager. Cancelled the reservation and Uhaul assisted me.
Absolute garbage, you might as well do everything yourself and then pay them for doing their job for them.
Budget Truck Rental is a US Point Of Interest based in Chester, Virginia. Budget Truck Rental is located at 12312 Jefferson Davis Hwy, Chester, VA 23831, USA.
Please contact with Budget Truck Rental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Budget Truck Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Point Of Interest in Chester